Incident Response Services
“Incidents happen. It’s how you deal with them that counts”
It starts with that sinking feeling you get in the pit of your stomach when you realise that you've deleted the wrong folder, or when you find out your file server has been compromised and your customer database was copied by unknown attackers.
What you do next will define the way the incident unfolds, whether it remains a minor inconvenience or becomes a full blown embarrassment causing significant reputational loss.
We have a long history helping individuals and organisations large and small through the first few critical hours and beyond when incidents involving sensitive data occur. We have a proven track record based on solid planning, forensic readiness and a detailed knowledge of the technology underpinning the storage of the data and the infrastructure surrounding it.
- If you've suffered a significant data loss through hardware failure, human error or malicious attack, we can help.
- If you have been compromised by focused attackers determined to steal your confidential data, we can help.
- If you suspect trusted employees are stealing your data and working against you, we can help.
The sections below describe some of the more common types of cases we've dealt with in the past, and they ways in which we brought about a successful outcome for our clients.
When a file or folder is deleted - it hasn't actually gone, it can usually be recovered if you act quickly.
Data Breach Investigation
Investigating a data breach is a specialised subject which requires investigative technique and a through understanding of the technology involved.
On-Site Search & Seizure
When executing a court order or seizing equipment from someone else's premises, it's vital that nothing useful to the investigation is missed.
Rebuilding your Infrastructure
One of the most important aspects of dealing with a security or IT related incident, is making sure that it can't happen again and that your infrastructure is working in a secure and reliable manner.